Understand the use of mail services in a business context

Assessment Criteria:

  • Describe the types of mail services used in business organisations
  • Explain the need for different types of mail services
  • Explain the factors to be considered when selecting mail services
  • Explain the factors to be taken into account when choosing postage methods

Types of mail service

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External:

  • Special delivery
  • Signed for
  • 1st or 2nd class
  • Courier services
 Internal:

  • Group emails
  • Bulk documents
  • Pigeon holes

It is useful to have different types of mail service available so that you can use the one that is appropriate for the message or documents you are sending.

The factors to be considered when selecting a service are:

  • Cost
  • Speed
  • Security
  • Convenience
  • Destination
  • Weight of letter
  • Value of document